Walmart's OTIF program penalizes suppliers who ship late or short. We manage every variable in the compliance equation, from MABD adherence to ASN accuracy, so your scorecard stays above threshold and your fines stay at zero.
Walmart's On Time In Full (OTIF) program holds 1P suppliers to strict delivery standards. On-time delivery requires arriving within the Must Arrive By Date (MABD) window. In-full delivery requires shipping 100% of the PO quantity. Falling below the threshold on either metric triggers per-case fines that compound rapidly across a high-volume supplier account.
Our approach treats OTIF as an end-to-end supply chain discipline. We monitor PO acceptance workflows, carrier appointment scheduling, ASN submission timing, and DC receiving confirmations. Every touchpoint between PO creation and delivery confirmation is tracked, measured, and optimized to keep your scores above Walmart's compliance thresholds.
We monitor every PO's Must Arrive By Date and work backward through production, carrier booking, and shipping timelines to ensure deliveries land within the MABD window. Late shipments are flagged and escalated before they become fines.
We track PO quantities against shipment quantities at the case level. When inventory shortages threaten a partial shipment, we coordinate with your warehouse and buyer to manage PO adjustments or quantity reductions before the MABD.
Advance Shipment Notifications must be submitted accurately before delivery. We validate ASN data against PO details, verify case label (SSCC-18) accuracy, and ensure pallet configurations match what the DC expects to receive.
From PO acceptance to DC delivery confirmation, we manage the entire compliance chain that determines your OTIF scorecard.
We pull and analyze your OTIF scorecard weekly, tracking on-time percentage, in-full percentage, and fine accruals at the PO level. Every score below threshold is investigated to root cause and corrective actions are implemented for the next shipping cycle.
Manage collect vs. prepaid freight programs, carrier appointment scheduling, and DC routing guides. We coordinate with Walmart's transportation team and your carriers to ensure loads are booked, confirmed, and delivered within MABD windows.
Monitor PO creation, acceptance, confirmation, and shipment across your entire account. We flag POs at risk of MABD miss, coordinate quantity adjustments for partial inventory situations, and ensure every PO is confirmed within Walmart's required timeframes.
Navigate Walmart's Supplier Quality Excellence Program (SQEP) requirements alongside OTIF. We manage packaging compliance, case label standards, pallet build specifications, and quality audit preparation to keep your supplier status in good standing.
When OTIF fines are assessed incorrectly, we build dispute cases with delivery documentation, carrier BOLs, and DC receipt records to recover charges.
Ensure every Advance Shipment Notification is submitted accurately and on time via EDI, with correct case counts, SSCC-18 labels, and PO references.
Track shipments through Walmart's distribution center receiving process, resolving discrepancies between ASN data and physical receipt counts.
Build 13-week and 52-week trend reports on your OTIF performance to identify seasonal patterns, carrier issues, and production bottlenecks.
Track carrier on-time performance and appointment compliance to identify underperforming logistics partners before they impact your OTIF scores.
When OTIF scores dip below threshold, we build formal corrective action plans with root cause analysis, process changes, and measurable improvement targets.
We pull your historical OTIF scorecard data and analyze performance by PO type, carrier, DC, and product category. We identify the specific failure points driving fines: late shipments, short cases, ASN errors, or appointment misses.
We implement process fixes for every identified failure point. This includes tightening PO acceptance windows, adjusting production lead times, switching underperforming carriers, and implementing ASN validation checks before submission.
We implement daily monitoring of all open POs against their MABD dates. At-risk shipments are flagged 5 to 7 days before the delivery window, giving your team time to expedite, adjust quantities, or communicate proactively with Walmart.
Every week, we review the updated OTIF scorecard, dispute incorrectly assessed fines, and refine processes based on new data. Quarterly business reviews include OTIF trend analysis, carrier performance summaries, and improvement roadmaps.
Let us take control of your OTIF compliance program and turn supply chain penalties into supply chain performance.
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